Lama Fatima

As Executive Assistant to the CEO, Lama Fatima spearheaded critical client-facing operations and administrative functions, directly contributing to business development and enhanced customer satisfaction for a leading canine nutrition brand.

• Orchestrated end-to-end client onboarding processes and provided comprehensive post-counseling support, ensuring seamless customer journeys.
• Managed after-sales customer support and successfully identified upselling opportunities, driving increased client lifetime value.
• Streamlined administrative operations, including recruitment, vendor management, and cost optimization, enhancing overall organizational efficiency.
• Coordinated and managed high-profile shoots and events, significantly boosting customer engagement and brand visibility.
• Efficiently handled all incoming counseling bookings and customer queries, maintaining high levels of client satisfaction and responsiveness.

As a Nutritionist, Lama Fatima provided expert nutritional guidance and support to a large client base, focusing on maternal health and overall well-being.

• Delivered personalized nutrition counseling to over 200 pregnant women, significantly improving health outcomes and client adherence to dietary plans.
• Developed tailored meal plans and lifestyle recommendations, addressing specific client needs and fostering long-term healthy habits.
• Conducted regular client check-ins and progress monitoring, ensuring high levels of engagement and satisfaction throughout their pregnancy journey.
• Utilized strong communication skills to educate clients on the importance of nutrition, leading to improved understanding and empowerment.

As Health Manager, Lama Fatima managed client health programs, providing essential dietary and therapeutic support to diverse individuals.

• Managed and supported over 50 clients in developing and adhering to personalized diet and therapeutic plans, improving health management.
• Collaborated closely with clients to understand their unique health requirements and provide actionable, sustainable solutions.
• Conducted detailed assessments and follow-ups, ensuring client progress and adapting strategies to optimize therapeutic outcomes.
• Built strong client relationships through empathetic communication and consistent support, fostering trust and long-term engagement.

As Consultant Nutritionist, Lama Fatima empowered clients to achieve their health goals through comprehensive and sustainable weight management strategies.

• Guided over 50 clients through comprehensive and sustainable weight management programs, resulting in measurable health improvements.
• Provided individualized coaching and motivational support, helping clients overcome challenges and maintain long-term healthy lifestyles.
• Implemented personalized dietary and exercise plans, adapting strategies based on client feedback and progress to ensure optimal results.
• Fostered strong client relationships by serving as a trusted advisor, leading to high client satisfaction and program completion rates.

In a dual role as Consultant Nutritionist and Clinic Manager, Lama Fatima optimized clinic operations while delivering expert nutritional counseling and personal training services.

• Oversaw daily clinic operations, optimizing scheduling and resource allocation to enhance client experience and service delivery.
• Developed and delivered personalized diet plans and counseling sessions, guiding clients towards their health and wellness objectives.
• Provided one-on-one personal training, tailoring fitness regimens to individual client needs and progress.
• Managed client relationships from initial consultation to follow-up, ensuring continuous support and high satisfaction.

As a Trainee Dietitian, Lama Fatima gained foundational clinical experience providing specialized dietary support to patients in critical care and various medical departments.

• Provided essential dietary support and nutritional assessments for patients across Pediatric, Cardiac, Gastroenterology, and Nephrology Intensive Care Units.
• Collaborated with multidisciplinary medical teams to integrate nutritional care plans into overall patient treatment strategies.
• Monitored patient dietary intake and response, adjusting plans as necessary to support recovery and manage complex health conditions.
• Developed foundational skills in clinical dietetics, patient communication, and adapting nutritional interventions for diverse medical needs.

Led the research and development of "Power-packed Energy Munchies," an innovative food product designed to naturally combat stress, tiredness, and mood swings.